8 Common Magento Issues & How to Solve Them [2021]

Common Magento issues


When using Magento 2, making mistakes is inevitable. This article has collected and sorted out the top 8 common Magento issues and how to solve them effectively.

  • Reset Magento Admin password
  • Solve Magento “Access Denied” problem
  • Speed Up Magento 2 store
  • Add a Magento contact form
  • Enable Search Engine Friendly URLs in Magento
  • Set up Magento Blog Site
  • Create Magento Customer Groups
  • Create 301 Redirects

Magento Issues

1. Reset Magento Admin password

In case you forget your password or just want to reset it for better security, there are three simple ways to do it depending on your situation.

Click all users
Choose your user
Fill in your new password
  • Go to “Admin Panel”
  • Click “Forgot Password”
  • Fill in the Email address registered with Magento and click the “Retrieve password”
Retrieve Password
  • Open the link attached in your mail, type in your new password, and click “Reset”
Magento common issues: Run this command

2. Solve Magento “Access Denied” problem

Magento “Access Denied” error happens when you don’t have permission to access the web pages or applications. Common explanations for these issues are:

  • Wrong role assignment when creating a new user.
  • Incorrect admin login credentials.
  • Privileges needed for new extensions.
Correct the right access
Save role

3. Speed Up Magento 2 store

One of the strongest points of Magento 2 is performance. Hence, if you find your website has a slow loading time, there are ways to improve that.

How Varnish Cache works
  • Optimize Javascript and CSS

4. Add a Magento contact form

This is a default feature of Magento. It’s usually placed at the end of any page.

Magento contact form

5. Enable Search Engine Friendly URLs in Magento

With Magento 2, you can enable the URL rewrites or Web Server Apache Rewrites that allow you to remove the file name “index.php” in your URL.

  • URL without Web Server Rewrite
  • URL with Web Server Rewrite
Set Use Web Server Rewrites

6. Set up Magento Blog Site

Magento blogs’ integrations

7. Create Magento Customer Groups

Magento helps you to categorize each customer into a group and manage store behavior according to which group a customer belongs to. To be more specific, you can assign tax or status (General, Not Logged In, and Wholesale) for a group to gain better control of your shoppers.

  • Filter customer groups:
Enter criteria for your groups
  • Create a new customer group:
Save Customer Group

8. Create 301 Redirects

301 Redirect means permanently pointing the IP to the new address. Moreover, this function also helps you to rewrite the URL. As a result, it makes your site become more well-structured and perform well in SEO.

  • Create 301 redirect using .htaccess: Look for the code in your .htaccess.
1. IfModule mod_rewrite.c>
2. Enable rewrites
3. Options + FollowSymLinks
4. RewriteEngine on
redirect 301 old_url new_url
## urls use relative paths
## for example: redirect 301 /old.html /new.html
  • Create 301 redirect using Magento redirect function:
URL rewrite
Click Save

Magento Alternatives

Magento is a great eCommerce platform that can help you customize every part of your website just like you want. However, it’s not for everyone. Although it’s free to download and install, in order to build a decent Magento store, you need to invest from $7000 to $10000 depending on the scale of your business. In addition, the self-hosted solution also requires a certain amount of technical skill to get used to.

1. Shopify

According to our eCommerce platform research, Shopify is one of the best eCommerce solutions in the market right now.

2. BigCommerce

BigCommerce is a great solution for merchants who are looking for an eCommerce platform that’s powerful but still easy to manage and customize.

3. WooCommerce

WooCommerce is one of the best Open-Source eCommerce platforms on the market. According to BuiltWith, there’re more than 4 million users are using this solution.


There are various Magento issues that merchants encounter and this list covers some of the most common errors and detailed guides on how to fix them. If you intend to find another solution for your store and need an efficient way to migrate your Magento store to a more robust eCommerce platform. You can try LiExtension automated migration tool



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Our Automated Shopping Cart Migration Service helps you move your online store to a better e-commerce platform with ease. Learn more at https://litextension.com